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From initial consultation right through to arrival for surgery and the subsequent aftercare, I have found the level of courtesy, understanding and professionalism of yourself and your team (both medical and administrative) to have been exemplary. So please accept my heartfelt thanks for accepting me as a patient and for your surgical expertise which has made such a positive difference in so many aspects of my life.

I decided to have treatment with Mr Banwell due to recommendations from other healthcare professionals and knowledge of his surgical skills. My expectations were for reduced ptosis and fuller breasts, my expectations were exceeded. Mr Banwell provided me with honest and realistic expectations for my clinical outcome. I found it a very positive experience. I was originally very apprehensive about undertaking a cosmetic procedure and questioned the need for proceeding, but following my breast augmentation I have much more self confidence and I realise that I’d underestimated how much the ptosis had been getting to me. The outcome has been fantastic! Thank you.

The consultation was conducted quickly, professionally but Mr Banwell also made me feel as if any question I may have wouldn’t not be too small or insignificant for him to take the time to answer. He left me feeling fully informed with both the pros and cons of any form of elective surgery but also that my worries were normal and that he would be able to assist me with my desired outcomes. His team were caring and professional making me feel that they were actually interested and were able to accommodate my dates when making the initial consultation booking. Prompt returning of calls, flexibility in booking of appointments friendliness, informative, caring and professional from the initial telephone call, the surgery, follow up appointments right through to my final appointment made me feel that my care, personal views and worries were important to them at all times. You can trust him to always be honest with you about the possible problems and outcomes. Overall experience with Mr Banwell and his team? Amazing! I just wish I’d not waited so many years to have this procedure done; I have my life back and it’s amazing to be able to walk into any shop and buy clothes that fit in my actual size and not 5 dress sizes larger just to fit my bust in. With the Upper Blepharoplasty everyone in my family says that I now look so much brighter and not tired, others I meet just tell me I look really great and ask if I’ve just had a holiday. Mr Banwell Thank You for all that you did for me.

Mr Banwell exceeded all expectation as did his team. Excellent communication and explanation of all procedures. 100% punctual, 100% attentive. The operation was a stunning success and virtually invisible. The whole process of dealing with Paul and the team has been so simple and easy. Options and operational procedures were explained and executed superbly. A total professional and perfectionist who demonstrates great skill, care and knowledge. I would have no hesitation to recommend Paul Banwell. Quite simply, if you want the best, Paul is it!

…total expertise and attention to detail in surgery.