Eyelid Surgery

Dear Mr Banwell I am writing to thank you, Kim and the rest of the lovely staff at the McIndoe. I was very nervous when I first met you, about having surgery but realised that it was a necessary evil. I need not have been worried, as from our initial consultation to surgery to full recovery, you have all been amazing.  You have changed my life – for the first time ever I have had some photos taken of me and my children. I stand taller and feel so much happier with life. I have even started my own business. I never realised that it would have had such a profound effect – and it didn’t hurt!! Thank you again.  I wish you and your team lots of health, luck and happiness.

The care was excellent both pre and post operatively. During my stay at the hospital I knew exactly what to expect and when, which was most reassuring. The outcome is exactly as I’d have hoped. My eyes look less heavy and it’s as if they have more space to open! I’d never heard of the procedure before seeing Mr Banwell but I knew that something needed doing, and I’m absolutely delighted with the results.

…the care I received was expert, professional and totally honest.

During the time I have been in the care of Paul and the team I have been treated extremely well and very professionally, I could not have asked for better care. Paul was extremely caring and considerate throughout this time and has put me at ease during any procedures that I have had carried out. I trust his judgement completely and recommended Paul to a close family member who had a similar problem.

My whole experience was fantastic from start to finish and I am extremely happy with my results. If I had any questions I also got a satisfactory answer and quickly. I would recommend Mr Banwell to anyone who was interested, and I would and probably will be back!

I cannot thank you enough for the assiduous care and attention that you so generously gave to me before, during and after surgery. The level of detailed information you gave to me, your patience in answering my myriad questions and your generosity of spirit, ensured the whole experience was not in the least daunting. The outcome has been well beyond my expectations and I am unreservedly delighted with the outcome. Thank you so much for all your genuine and enjoyable exchanges.