Close Menu
Close
Close Menu
Close Menu
01342 330302

QUESTIONS? WANT TO KNOW MORE?

We are always delighted to offer assistance regarding any questions relating to booking a consultation with Mr Banwell or his team of nurses and aestheticians. You may also have questions regarding procedures, fees and insurance  and if so, please contact the office on 01342 330302 or email help@paulebanwell.com. We are sure that browsing below will also be of help in this regard.

Mr Banwell holds clinics in East Grinstead, Tunbridge Wells, Haywards Heath, Brighton and Harley Street (London). Your appointment will be with Mr Banwell himself and not a nurse or advisor. You may also see Judi Critchard, our Senior Aesthetic Nurse, by appointment as well as the team of Aestheticians

As you can imagine, Mr Banwell’s services are highly sought after and thus due to demand, his clinics are always extremely busy. Out of respect to all his patients and to Mr Banwell, please ensure you arrive at least 15 minutes prior to your appointment time. For new patients there are always registration forms to fill out in each hospital/clinic and please also bring your registration forms for Mr Banwell himself. We have always run our clinics to time and so if you are late there is no guarantee you will be seen on that occasion although we will always to our best to accommodate you. We also have a cancellation list that we can add you to should an appointment come up sooner than the one you have booked. Please always phone or email the clinic to confirm your appointment time and location. Although automated emails and text reminders are sent out sometimes these can end up in ‘spam’

Appointments and enquiries for Mr Banwell are made through Mr Banwell’s office. Via phone on 01342 330302 or email help@paulebanwell.com.

For your information please note most private hospitals may require a routine card swipe and forms to be filled in on your first visit – please make sure you arrive at least 15 minutes prior to your allocated appointment time. Please note this information is stored securely and is only used if there is a debt owed to the hospital and they have contacted you prior to use.

Skin cancer and reconstructive appointments are charged at £190 for self pay patients. If you are insured, then standard insurance rates apply. Follow up self pay appointments are charged at £130.

The initial consultation fee for Cosmetic Surgery patients is at a reduced rate of £130 and this is taken into consideration with estimates when proceeding to surgery; this also includes a second consultation prior to any cosmetic procedure. Follow up appointments after surgery are included in the Surgeon Fee of the cosmetic surgery procedure package.

You can see Mr Banwell for consultation in any of his clinics and have your surgery at a different hospital. Surgery is usually performed in East Grinstead although we also have lists available in Tunbridge Wells, Haywards Heath and Harley Street. The first 2 follow up appointments after your surgery (week 1 with the nurses and week 2 with Mr Banwell) must be at the same hospital in which you have your procedure (dressing clinic appointments with the nurses are all covered as part of the package) otherwise you will be liable for individual hospital fees; all subsequent follow up appointments can be at a clinic of your choice (subject to availability).

Following your consultation our office can provide you with an estimate for your procedure at the hospital of your choice. The estimate will include the hospital fee, anaesthetist’s fee and Mr Banwell’s fee. This also includes a dressing clinic follow up after your procedure with the team of nurses and your follow up appointment with Mr Banwell.

If your procedure requires post surgery garments the details will be provided to you to purchase at a discounted price. We currently recommend MACOM garments and Mr Banwell’s team would be happy to provide our special discount code for you.

Surgery

All booked surgical procedures are subject to our cancellation policy. We require at least three weeks’ notice prior to your procedure if you want to re-book your date or if you do not wish to proceed.

Appointments

We require a minimum of 24 hours’s notice should you need to cancel or reschedule your appointment or we charge a non-attendance fee.

We take pride in the appropriate reservation of your procedural date and time. Our priority is to schedule procedures that can be attended to with the utmost care.

Surgery scheduling requires careful planning and coordination between our office, the hospital and the anaesthetist (if applicable). Special medical equipment is prepared for each individual procedure. Therefore, please understand the importance of respecting our Cancellation Policy:

Cancellation 8-14 days prior to your procedure date will result in a £250.00 administration fee payable to Mr Banwell. Cancellation 7 days or less prior to your procedure date will result in 100% loss of surgeon fee*.

For all surgical procedures the surgeon fee will be due in full 3 weeks prior to the procedure date. The hospital and anaesthetist will contact you with individual payment details.

Payment for non-surgical procedures is due at the time or prior to treatment.

Mr Banwell’s Aesthetic Nurses, Judi Critchard and Carly Beasley, are available for Complimentary consultations for all non-surgical treatments including injectables for anti-ageing and medical grade skin care. Judi & Carly hold clinic in East Grinstead and Brighton. Mr Banwell is happy to see patients too for injectable and skin care consultations; however, charges apply.

Mr Banwell is recognised by all the major insurance companies (AXA PPP, BUPA, Exeter, Aviva, Health Online, WPA, etc) to treat patients with scars, skin concerns, moles and skin cancers as well as reconstructive head and neck/breast work. Please ensure you contact your insurance company prior to any appointment/treatment and obtain your pre-authorisation code otherwise you will be liable for any costs incurred. We have always charged according to insurance company guidelines even though reimbursement fees have not increased for over 20 years. Please note that some newer policies have exclusions and referral limitations. In rare instances for unusual procedure there may be sometimes be a ‘gap fee’ over and above minimal insurance fee cover.

If your insurance policy does not cover treatment self pay mole check/skin cancer/scar  appointments are £190. An estimate for your procedure will always be provided following your appointment. Follow up appointments after surgery are £130.

Payment is due 1 week prior to appointment or minor procedure. All day case or in-patient (non-cosmetic and cosmetic) surgical procedures are due 3 weeks prior to surgery.

Payment can be made via debit or credit card (credit cards incur a 3% surcharge) or by cheque made payable to Mr Paul Banwell.

Ready to take
The Next Step?

Dear Mr Banwell I am writing to thank you, Kim and the rest of the lovely staff at the McIndoe. I was very nervous when I first met you, about having surgery but realised that it was a necessary evil. I need not have been worried, as from our initial consultation to surgery to full recovery, you have all been amazing.  You have changed my life – for the first time ever I have had some photos taken of me and my children. I stand taller and feel so much happier with life. I have even started my own business. I never realised that it would have had such a profound effect – and it didn’t hurt!! Thank you again.  I wish you and your team lots of health, luck and happiness.


Pamela C.

I consider myself blessed when I came across you Mr Banwell. You performed my operation almost a year ago which I am pleased to say was a GREAT success. I am more than pleased with the results, my whole shape is so much more defined and I love it. From the first time I met you at my initial consultation, you put me at ease immediately and never pressured me at any point to undertake the operation, you also never tired of my questions and you offered me only professional sound guidance and advice. You as a surgeon I have found to be completely transparent, knowledgeable, educated beyond most surgeons (that I came across) and totally professional, your skills and attention to detail are second to none.


Susan C.

I am delighted to say that everything has settled down very well and my upper lids are looking extremely good. I would like to thank you for the tremendous care you have taken with me over the past 15 months.


Rosemary F.

The consultation was conducted quickly, professionally but Mr Banwell also made me feel as if any question I may have wouldn’t not be too small or insignificant for him to take the time to answer. He left me feeling fully informed with both the pros and cons of any form of elective surgery but also that my worries were normal and that he would be able to assist me with my desired outcomes. His team were caring and professional making me feel that they were actually interested and were able to accommodate my dates when making the initial consultation booking. Prompt returning of calls, flexibility in booking of appointments friendliness, informative, caring and professional from the initial telephone call, the surgery, follow up appointments right through to my final appointment made me feel that my care, personal views and worries were important to them at all times. You can trust him to always be honest with you about the possible problems and outcomes. Overall experience with Mr Banwell and his team? Amazing! I just wish I’d not waited so many years to have this procedure done; I have my life back and it’s amazing to be able to walk into any shop and buy clothes that fit in my actual size and not 5 dress sizes larger just to fit my bust in. With the Upper Blepharoplasty everyone in my family says that I now look so much brighter and not tired, others I meet just tell me I look really great and ask if I’ve just had a holiday. Mr Banwell Thank You for all that you did for me.


Anne G.

I read about Mr Banwell on the internet and after speaking to him on the telephone, when he explained how he would help, I felt confident that I had found a solution. Mr Banwell gave my daughter a course of epiduo and this made an improvement quite quickly. He then suggested a course of Tetralysal and this has now completely transformed her skin. She is acne free.


Zoe B.

Procedure was quick, pain fee and I was made to feel at ease. I would highly recommend Mr Banwell, he provided an honest opinion of the result and all the options. I barely have a scar to speak of! Great result.


Claire H.

Credentials

BAAPS
BAPRAS
IPRAS
realself Top Contributor
Crisalix
  • Sign Up to The Newsletter

Our Awards

My Face My Body Ultimate 100 2019
My Face My Body Awards Winner 2018
Aesthetic Awards
Safety In Beauty

Brand Partners

Crisalix
Macom
Motiva
Dermalux
miraDry
Silhouette Soft
Codage
Rationale
Juvederm
Radara
Skinade

The Banwell Clinic

The Banwell Clinic is recognised as a boutique cosmetic clinic specialising in all aspects of skin health and our philosophy is to help Protect, Restore & Rejuvenate your face and body.  Our extensive portfolio of treatments include injectables, thread lifts, plasma shower, luxurious signature facials, acne treatments, microdermabrasion, hair removal and cellulite treatments, all carried out in a friendly, warm environment by an expert team.

Visit the Banwell Clinic