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01342 330302

QUESTIONS? WANT TO KNOW MORE?

We are always delighted to offer assistance regarding any questions relating to booking a consultation with Mr Banwell or his team of nurses and aestheticians. You may also have questions regarding procedures, fees and insurance  and if so, please contact the office on 01342 330302 or email help@paulebanwell.com. We are sure that browsing below will also be of help in this regard.

Mr Banwell holds clinics in East Grinstead, Tunbridge Wells, Haywards Heath, Brighton and Harley Street (London). Your appointment will be with Mr Banwell himself and not a nurse or advisor. You may also see Judi Critchard, our Senior Aesthetic Nurse, by appointment as well as the team of Aestheticians

As you can imagine, Mr Banwell’s services are highly sought after and thus due to demand, his clinics are always extremely busy. Out of respect to all his patients and to Mr Banwell, please ensure you arrive at least 15 minutes prior to your appointment time. For new patients there are always registration forms to fill out in each hospital/clinic and please also bring your registration forms for Mr Banwell himself. We have always run our clinics to time and so if you are late there is no guarantee you will be seen on that occasion although we will always to our best to accommodate you. We also have a cancellation list that we can add you to should an appointment come up sooner than the one you have booked. Please always phone or email the clinic to confirm your appointment time and location. Although automated emails and text reminders are sent out sometimes these can end up in ‘spam’

Appointments and enquiries for Mr Banwell are made through Mr Banwell’s office. Via phone on 01342 330302 or email help@paulebanwell.com.

For your information please note most private hospitals may require a routine card swipe and forms to be filled in on your first visit – please make sure you arrive at least 15 minutes prior to your allocated appointment time. Please note this information is stored securely and is only used if there is a debt owed to the hospital and they have contacted you prior to use.

Skin cancer and reconstructive appointments are charged at £190 for self pay patients. If you are insured, then standard insurance rates apply. Follow up self pay appointments are charged at £130.

The initial consultation fee for Cosmetic Surgery patients is at a reduced rate of £130 and this is taken into consideration with estimates when proceeding to surgery; this also includes a second consultation prior to any cosmetic procedure. Follow up appointments after surgery are included in the Surgeon Fee of the cosmetic surgery procedure package.

You can see Mr Banwell for consultation in any of his clinics and have your surgery at a different hospital. Surgery is usually performed in East Grinstead although we also have lists available in Tunbridge Wells, Haywards Heath and Harley Street. The first 2 follow up appointments after your surgery (week 1 with the nurses and week 2 with Mr Banwell) must be at the same hospital in which you have your procedure (dressing clinic appointments with the nurses are all covered as part of the package) otherwise you will be liable for individual hospital fees; all subsequent follow up appointments can be at a clinic of your choice (subject to availability).

Following your consultation our office can provide you with an estimate for your procedure at the hospital of your choice. The estimate will include the hospital fee, anaesthetist’s fee and Mr Banwell’s fee. This also includes a dressing clinic follow up after your procedure with the team of nurses and your follow up appointment with Mr Banwell.

If your procedure requires post surgery garments the details will be provided to you to purchase at a discounted price. We currently recommend MACOM garments and Mr Banwell’s team would be happy to provide our special discount code for you.

Surgery

All booked surgical procedures are subject to our cancellation policy. We require at least three weeks’ notice prior to your procedure if you want to re-book your date or if you do not wish to proceed.

Appointments

We require a minimum of 24 hours’s notice should you need to cancel or reschedule your appointment or we charge a non-attendance fee.

We take pride in the appropriate reservation of your procedural date and time. Our priority is to schedule procedures that can be attended to with the utmost care.

Surgery scheduling requires careful planning and coordination between our office, the hospital and the anaesthetist (if applicable). Special medical equipment is prepared for each individual procedure. Therefore, please understand the importance of respecting our Cancellation Policy:

Cancellation 8-14 days prior to your procedure date will result in a £250.00 administration fee payable to Mr Banwell. Cancellation 7 days or less prior to your procedure date will result in 100% loss of surgeon fee*.

For all surgical procedures the surgeon fee will be due in full 3 weeks prior to the procedure date. The hospital and anaesthetist will contact you with individual payment details.

Payment for non-surgical procedures is due at the time or prior to treatment.

Mr Banwell’s Aesthetic Nurses, Judi Critchard and Carly Beasley, are available for Complimentary consultations for all non-surgical treatments including injectables for anti-ageing and medical grade skin care. Judi & Carly hold clinic in East Grinstead and Brighton. Mr Banwell is happy to see patients too for injectable and skin care consultations; however, charges apply.

Mr Banwell is recognised by all the major insurance companies (AXA PPP, BUPA, Exeter, Aviva, Health Online, WPA, etc) to treat patients with scars, skin concerns, moles and skin cancers as well as reconstructive head and neck/breast work. Please ensure you contact your insurance company prior to any appointment/treatment and obtain your pre-authorisation code otherwise you will be liable for any costs incurred. We have always charged according to insurance company guidelines even though reimbursement fees have not increased for over 20 years. Please note that some newer policies have exclusions and referral limitations. In rare instances for unusual procedure there may be sometimes be a ‘gap fee’ over and above minimal insurance fee cover.

If your insurance policy does not cover treatment self pay mole check/skin cancer/scar  appointments are £190. An estimate for your procedure will always be provided following your appointment. Follow up appointments after surgery are £130.

Payment is due 1 week prior to appointment or minor procedure. All day case or in-patient (non-cosmetic and cosmetic) surgical procedures are due 3 weeks prior to surgery.

Payment can be made via debit or credit card (credit cards incur a 3% surcharge) or by cheque made payable to Mr Paul Banwell.

Ready to take
The Next Step?

Mr Banwell explained to me exactly what he was going to do and made me feel at ease. The team were all friendly and made me feel very comfortable in the hospital. The scar on my forehead healed very quickly and I have full movement and feeling of my eyebrow. I would recommend Mr Banwell and his team because of the high standard of professional and personal care given to me.


Diane P.

Mr Banwell was highly recommended by a friend of a friend. She was very satisfied with results which I witnessed. I trusted what I heard and what I saw. My meetings with Mr Banwell only reassured me further. Mr Banwell offered additional discussion time pre op & several follow ups post op. His admin team were 100% helpful and efficient. His manner was approachable and accessible. I would not hesitate to recommend his professional expertise, competitive cost and charming manner. At no point did I feel judged, intimidated or overwhelmed. This was an incredibly positive experience, many thanks to Mr Banwell and the rest of the team.


Sarah P.

I was extremely happy with the care I received; all the staff were polite, friendly and caring. I felt totally at ease and everything was very efficient.  I am very happy with the outcome and I would have no hesitation about recommending Mr Banwell. I fact I already have to 2 people! Thank you.


Gemma P.

I decided to have treatment with Mr Banwell as I had been seeing him on several occasions regarding stomach irregularities due to a disastrous lipo operation abroad a few years ago. We discussed various options together and I always felt comfortable talking with Mr Banwell and trust him completely to give me the correct advice when considering surgery. I felt my expectations were realistic as Mr Banwell had advised me of the possible downside of the procedure. However, all my expectations were exceeded tenfold! My stomach is looking so much better aesthetically and my breasts look amazing! Mr Banwell and his team excelled at making me feel comfortable and relaxed. I felt I was able to discuss matters with friendly people who cared. I feel Mr Banwell takes time to cover all aspects of the procedure in a friendly, caring and informative manner. I feel happy to say one couldn’t be in safer hands. My overall experience with Mr Banwell and his team has been very positive in all aspects culminating in amazing results. I couldn’t be happier.


Karen D.

I was treated with the utmost care and respect and the team were very kind and supportive. I thoroughly enjoyed the whole experience. I am very pleased with the results of my surgery and would thoroughly recommend to others.

These were only minor operations, but I have never had anything like it before. All I can say is that it was an excellent place to start. The care was excellent from start to finish with a perfect blemish free outcome. I would certainly recommend the service to others.


Warwick S.

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The Banwell Clinic

The Banwell Clinic is recognised as a boutique cosmetic clinic specialising in all aspects of skin health and our philosophy is to help Protect, Restore & Rejuvenate your face and body.  Our extensive portfolio of treatments include injectables, thread lifts, plasma shower, luxurious signature facials, acne treatments, microdermabrasion, hair removal and cellulite treatments, all carried out in a friendly, warm environment by an expert team.

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