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Privacy and Cookie Policy

We Respect Your Privacy

We provide this notice to explain our online information policy. To make this notice easy to find, we make it available on every page of our website. This privacy statement explains how data is handled whilst you browse and submit information through the website, and your options regarding the ways in which your data is used.

By visiting our website you are accepting the practices described in this Privacy Statement.

  • Information We Collect
  • Collection and Use of Personal Data
  • Third Party Information
  • Cookies
  • Security of your Personal Data
  • Amend/update Information
  • Access Rights
  • Notification of Changes to the Privacy Statement

Information We Collect

Two types of information are collected:

  • Personal, or “individually identifiable,” information you provide to us
  • Standard web server/visitor traffic information, commonly referred to as “aggregate information,” regarding overall website traffic patterns. Normally, web servers collect this type of basic information as part of their web log processes. We only use this information for statistical, reporting and website administration and maintenance purposes. It is not used in a way that individually identifies you, and we do not report on individual users.

Collection and use of Personal Data

We does not collect or record personal information, other than information you choose to provide through the online forms on this website.

If you do submit online forms containing personal information, we will use that information to respond to your message. The main purpose of collecting and using personal information submitted through our site is to respond to customer enquiries or feedback from this site. The information gathered will only be used to complete your request unless specifically stated on a particular form.

Information provided by you will be handled in accordance with UK privacy laws. We maintain strict privacy standards and procedures with a view to preventing unauthorised access to your data by anyone other than our clinic.

Email addresses and any other contact details you provide will not be added to a mailing list without your consent.

Third Party Information

We will not disclose your personal information to a third party without your consent, unless we are required or authorised to do so by law or other regulation. In the unlikely event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server’s records (eg. in relation to hacking or abusive messages).

Cookies

We do not use cookies on our site. A cookie is a block of data that is shared between a web server and a user’s browser. Cookies give the server information about a user’s identity and website visiting patterns and preferences. You can find more information about cookies at the Microsoft website.

Security of your Personal Data

The protection of personal privacy is a priority for Mr Banwell.

This website does not provide facilities that guarantee secure transmission of information over the internet. You should be aware that there are risks in transmitting information across the internet, including online forms and email. If you are concerned about conveying sensitive or personal material to Mr Banwell over the internet, contact us by telephone to discuss the matter.

Amend/update information

If you believe that any information held by us about you is incorrect or incomplete you should contact us to amend this information. Any information which is found to be incorrect will be corrected as soon as possible.

Access Rights

You have the right to access personal data that is held about you. To obtain a copy of your personal information we hold, please call us or fill in our online contact form.

Notification of changes to the Privacy Statement

We may change the content or services found on our website at any time without notice; consequently our Privacy Statement may change at any time also without notice.

I decided to have treatment with Mr Banwell as I had been seeing him on several occasions regarding stomach irregularities due to a disastrous lipo operation abroad a few years ago. We discussed various options together and I always felt comfortable talking with Mr Banwell and trust him completely to give me the correct advice when considering surgery. I felt my expectations were realistic as Mr Banwell had advised me of the possible downside of the procedure. However, all my expectations were exceeded tenfold! My stomach is looking so much better aesthetically and my breasts look amazing! Mr Banwell and his team excelled at making me feel comfortable and relaxed. I felt I was able to discuss matters with friendly people who cared. I feel Mr Banwell takes time to cover all aspects of the procedure in a friendly, caring and informative manner. I feel happy to say one couldn’t be in safer hands. My overall experience with Mr Banwell and his team has been very positive in all aspects culminating in amazing results. I couldn’t be happier.


Karen D.

Dear Mr Banwell I am writing to thank you, Kim and the rest of the lovely staff at the McIndoe. I was very nervous when I first met you, about having surgery but realised that it was a necessary evil. I need not have been worried, as from our initial consultation to surgery to full recovery, you have all been amazing.  You have changed my life – for the first time ever I have had some photos taken of me and my children. I stand taller and feel so much happier with life. I have even started my own business. I never realised that it would have had such a profound effect – and it didn’t hurt!! Thank you again.  I wish you and your team lots of health, luck and happiness.


Pamela C.

Mr Banwell gave all the facts about the operations (positives and negatives). The results and thorough aftercare exceeded my expectations. You can feel confident to put your trust in Mr Banwell’s professional and thorough approach to doing what is right for you. I was very happy with the whole experience. Thank you!


Paula G.

Just to say a BIG thank you to you and your team for all the wonderful help and support you have given me over the last 1 ½ years. You have given me back my confidence thank you.


Jan G.

From initial consultation right through to arrival for surgery and the subsequent aftercare, I have found the level of courtesy, understanding and professionalism of yourself and your team (both medical and administrative) to have been exemplary. So please accept my heartfelt thanks for accepting me as a patient and for your surgical expertise which has made such a positive difference in so many aspects of my life.


Christina C.

I read about Mr Banwell on the internet and after speaking to him on the telephone, when he explained how he would help, I felt confident that I had found a solution. Mr Banwell gave my daughter a course of epiduo and this made an improvement quite quickly. He then suggested a course of Tetralysal and this has now completely transformed her skin. She is acne free.


Zoe B.

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My Face My Body Ultimate 100 2019
My Face My Body Awards Winner 2018
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Silhouette Soft
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The Banwell Clinic

The Banwell Clinic is recognised as a boutique cosmetic clinic specialising in all aspects of skin health and our philosophy is to help Protect, Restore & Rejuvenate your face and body.  Our extensive portfolio of treatments include injectables, thread lifts, plasma shower, luxurious signature facials, acne treatments, microdermabrasion, hair removal and cellulite treatments, all carried out in a friendly, warm environment by an expert team.

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