Cancellation Policy

My expectations were fully met when I went to see Mr Banwell for the first time and he went through very carefully what he would be doing and giving me a realistic prognosis which was what I wanted. He came over as a very thorough and caring person. The skin graft was a complete success and although quite a large area, it is exceptionally neat and gives me no concern. On two further occasions I noticed lumps in other areas, and on getting in touch, appointments were made and Paul removed them immediately, once again very neatly. The after care is also extremely important to me and I have never been disappointed. Luckily I don’t know anybody going through the same thing as me but I would have no reservations in telling them to go and see Paul, as his thoughtfulness and care and attention throughout is excellent, he treats you as an individual. I would also say that I consider him now to be a friend as well as a surgeon. Whenever I am on the phone making future appointments his staff are always friendly, helpful, cheerful and willing to chat, but if you need any reassurance at any time they’re there for you.

I wanted to thank you for the work you have done on me. The results are really coming in to place and looking great!! I have recovered really well and it’s all down to your brilliant work.

You were very knowledgeable about every part of the procedure and that is why I chose you over any other surgeon/clinic. Nearly 5 years on and I am very pleased with the results of my operation and have had no problems and they look so natural and have built my confidence so much.

I am delighted to say that everything has settled down very well and my upper lids are looking extremely good. I would like to thank you for the tremendous care you have taken with me over the past 15 months.

Mr Banwell explained the details of my procedures in a professional and sensitive manner. He took the time to put me at ease and answer all my questions in a way that I could understand. Each step of my treatment from the initial consultation through to its conclusion was supported by professional who with their support enables me to have an extremely smooth journey through my procedures. For the first time in my adult life I am happy in my own skin. I would recommend Mr Banwell to anyone who has been thinking of cosmetic surgery in a heartbeat. Through his skill and understanding of the female body, he carries out his profession with the utmost care and consideration.

The consultation was conducted quickly, professionally but Mr Banwell also made me feel as if any question I may have wouldn’t not be too small or insignificant for him to take the time to answer. He left me feeling fully informed with both the pros and cons of any form of elective surgery but also that my worries were normal and that he would be able to assist me with my desired outcomes. His team were caring and professional making me feel that they were actually interested and were able to accommodate my dates when making the initial consultation booking. Prompt returning of calls, flexibility in booking of appointments friendliness, informative, caring and professional from the initial telephone call, the surgery, follow up appointments right through to my final appointment made me feel that my care, personal views and worries were important to them at all times. You can trust him to always be honest with you about the possible problems and outcomes. Overall experience with Mr Banwell and his team? Amazing! I just wish I’d not waited so many years to have this procedure done; I have my life back and it’s amazing to be able to walk into any shop and buy clothes that fit in my actual size and not 5 dress sizes larger just to fit my bust in. With the Upper Blepharoplasty everyone in my family says that I now look so much brighter and not tired, others I meet just tell me I look really great and ask if I’ve just had a holiday. Mr Banwell Thank You for all that you did for me.